Workspaces

The first step to using Conduit is to create a workspace for your team

Overview

Conduit operates on a workspace structure, allowing users to streamline collaboration among team members within a company or across multiple organizations.

Workspaces allow for multiplayer collaboration, meaning multiple users can work together in real time, streamlining guest communication and operational workflows.

Workspaces are essential for:

• Guest Support Teams

• Users who require separate, organized spaces for different client accounts or companies.

For example, if you manage two different property management companies, you can easily switch between Workspace A (for Company A) and Workspace B (for Company B) without needing separate accounts. Each workspace keeps all relevant information, messages, and settings for that company organized in one place.

Set Up

Setting up a workspace is simple and ensures that your team is well-organized for collaborative work.

1. Create a Workspace:

   • When you create a Conduit account, your first workspace will be automatically generated. This workspace serves as the home for all your company's messaging and guest interaction tools.

2. Add Members:

   • You can add team members to your workspace by navigating to the Members section in Settings. This allows you to bring your team into Conduit, ensuring everyone has access to the necessary conversations and tools.

3. Switch Between Workspaces:

   • If you manage multiple companies or groups, you can easily switch between different workspaces. To do so:

     • Click on the workspace name in the top left corner.

     • Hover over Switch workspace.

     • Select the workspace you want to access from the list or create a new one.