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Overview

Before the AI can function effectively, it requires the proper information and capabilities. This foundation is essential for all subsequent steps in the automation process.

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Sources

Sources consolidate all necessary data for your AI in one location. The Agent Hub integrates with:
  • Property Management Systems (PMS): Provides structured property and booking data with automatic syncing
  • External Integrations: Supports Google Sheets, Notion, and similar platforms with scheduled or one-time imports
  • Files & Links: Accepts PDFs, CSVs, hosted documents, and public web pages

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Connected AI Capabilities

  • Instantly access current information
  • Extract structured fields for Required Info
  • Convert unstructured content into reusable knowledge blocks

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Import Process

  1. Verify Integrations are connected to Conduit
  2. Navigate to Agent Hub > Import Sources > Import
  3. Select desired sources from URLs, third-party services, or uploaded files
  4. Choose destination (specific Inbox Type or Global) and content type (Knowledge, Groups, or Listings)
  5. Click Import and enable automatic syncing (optional)

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Tools

Tools enable the AI to execute actions—from booking creation to maintenance ticket logging.
  • Preset Tools: Ready-to-use integrations and functions
  • Custom Tools: Build tailored solutions matching your unique workflows
Each agent can have customized tool sets based on contact type and responsibilities, viewable in agent settings.