Connect Slack

Get Conduit notifications and respond to guests from Slack

Overview

The Slack integration for Conduit allows you to manage guest communication directly within your existing Slack workspace. This streamlines communication and simplifies guest message approval, editing, and response.

To connect Slack

1. Navigate to Settings > Integrations > Connect Slack account

2. Select the Slack channel you want to receive Conduit messages in

3. Configure Settings and Notifications:

   • Guest messages: Receive alerts when guests send messages.

   • Upsells: Get notifications about potential upsell opportunities.

   • Tasks: Stay informed about task updates and deadlines.

Sending Messages from Slack

Guest messages will funnel into your Slack account and you will have the option to Approve, Dismiss, or Edit Messages. You will also be able to go to the conversation in the Conduit inbox by clicking the Go to Conversation link

Messages coming through to the Slack channel you selected/created

Clear the Slack Channel

If your Conduit channel gets too cluttered, use the keyboard shortcut "/clear_channel" to clear all the messages.