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Auto-sync checks an imported source on a schedule and updates its existing Knowledge when the source changes. It does not create a duplicate. Auto-sync is off until you turn it on.

Before You Start

  • You need permission to manage the Knowledge Base.
  • Files uploaded directly from your computer, such as PDFs or CSVs, do not support auto-sync. Import the file from Google Drive if you want Conduit to check it on a schedule.
  • If Conduit says a Google Drive file or link must be re-imported, re-import it before turning on auto-sync.

Supported Sources

Notion, Airtable, Google Drive, and PMS sources can sync Daily, Weekly, Every 2 weeks, or Monthly. Links can sync Weekly, Every 2 weeks, or Monthly.

Turn On Auto-sync

1

Open Sources

Click Knowledge in the main sidebar, then click Sources at the bottom of the Knowledge sidebar.
2

Choose a source

Open the page for the source you want to schedule.
3

Set the schedule

Open the three-dot menu for the source, choose Set auto-sync, then choose an available schedule.
For PMS Knowledge, the schedule applies to the whole integration. Finding and importing new PMS listings is a separate action under Check for new listings.
PMS source menu with Set auto-sync open and Weekly selected
Auto-sync checks sources at intervals, not at a fixed time. Choosing a schedule does not sync immediately. To check the source immediately, use its manual sync action, such as Resync, Sync now, or Sync knowledge. Connected source rows show when the next sync is expected.

Set a Schedule for Multiple Sources

On a Notion, Airtable, or Google Drive source page, select sources before using Set auto-sync to change only those sources. If you do not select any sources, the schedule applies to every eligible source on the page.

Check Sync Status

Notion, Airtable, and Google Drive source rows show the latest result and the next scheduled sync. Click one of these sources to open its sync history. For PMS Knowledge, open the three-dot menu and choose Sync history.
Sync history showing an up-to-date source, weekly auto-sync, the next sync, reliability, and recent activity
If auto-sync is paused, fix or reconnect the source, then click Resume & sync now.

Turn Off Auto-sync

Choose Off from the same Set auto-sync menu. Your imported Knowledge stays in Conduit.