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The platform empowers employees to become builders through flexible billing that ensures you only pay for what brings value to your business.
How Credits Work
Credits measure computing power required by different actions. Each action or node consumes credits based on complexity and resource usage.
Key Points:
- Lightweight actions (e.g., updating contact details) consume fewer or no credits
- Advanced actions (e.g., AI messaging, VoiceAI) consume more credits
- Only charged for credits actually used — no flat-rate increases
Credit Consumption
Voice AI / VoIP
| Action | Credit consumed |
|---|
| VoIP minute | 1 |
| Voice AI minute | 8 |
Workflows
| Node | Credit consumed |
|---|
| Send Slack message | 1 |
| Send webhook (HTTP) | 1 |
| Gap night detection | 1 |
| Run AI Prompt | 2 |
| Send Email | 1 |
| Send SMS/WhatsApp | 2 |
| AI message generation | 3 |
| Airtable Actions | 1 |
| Hubspot Actions | 1 |
What Happens if I Go Over My Credit Usage?
When you approach your credit limit:
- You will receive a notification when credits run low
- You can upgrade to the next tier or pay for overages on your next invoice
Why We’re Making This Change
Flexible Billing allows Conduit to:
- Maintain existing base pricing for all users
- Enable power users to scale automation and VoiceAI affordably
- Offer transparent billing reflecting real usage and value
