Port Your Phone Numbers to Conduit

Switch to Conduit from any carrier

What it is

Porting your phone numbers to Conduit allows you to transfer your existing phone numbers from another provider to Conduit, enabling you to manage guest communication seamlessly within our platform.

Why we offer it

  • Consolidated Communication: Bring all your phone numbers under one platform, making it easier to manage all guest interactions.

  • Simplified Management: Transfer your current numbers without disruption, maintaining continuity in your communication channels.

  • Seamless Integration: Once your numbers are ported, they integrate directly with Conduit’s messaging and automation tools, streamlining your operations.

How to set it up

  1. Request to Port a Number

  • Log in to your Conduit account

  • Navigate to "Settings" > "Connected channels" > "Phone

  • Click on "Request or Port a Number" or fill out the form at this link: Port-in Request Form

  • Provide necessary information & submit your request

  1. Wait for Confirmation

  • Conduit will process your request, which may take several business days depending on your current provider.

  1. Activate Your Number

  • Once the port-in process is complete, Conduit will receive a notification from the Twilio team confirming the transfer. We will then proceed with the necessary activation steps on our end. Once your number is activated, we will notify you, and you can begin testing the number to ensure everything is working as expected.

If you have any other questions, please send an email to [email protected]. We’re happy to assist!

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