Standalone

Bring Airbnb reservations, messages, Airbnb support, and alteration requests into your inbox

Overview

For users who don’t use a PMS, this integration allows you to bring Airbnb guest messaging, reservations, and support messages directly into Conduit.

With this connection, you get:

• Guest Messaging – All guest conversations from Airbnb sync into Conduit, allowing you to manage replies from one centralized inbox.

• Reservations – Airbnb reservations are pulled into Conduit, giving full visibility into check-in/check-out dates, guest details, and booking modifications.

• Airbnb Support Messages – A dedicated channel for messages from Airbnb Support, so you don’t have to check Airbnb separately.

This ensures that even without a PMS, all your Airbnb communication is handled in Conduit—reducing the need to switch between platforms.

How to Set Up

1. Go to Settings > Connect Channels > PMS > Click "Connect PMS"

2. Select “Airbnb" (this opens Airbnb).

1. Log in and grant permissions to sync messages and reservations.

2. HostAI will automatically:

   • Import all Airbnb guest conversations into your inbox.

   • Sync reservation details for full visibility.

   • Create a dedicated Airbnb Support channel for Airbnb-related updates.

You can only connect one Airbnb account to one workspace.

If you want to connect multiple Airbnb accounts without using a PMS, you will have to create a new Conduit workspace for each Airbnb account.