Get automation rate
curl --request GET \
--url https://api.conduit.ai/v1/insights/automation_rate \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.conduit.ai/v1/insights/automation_rate"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.conduit.ai/v1/insights/automation_rate', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.conduit.ai/v1/insights/automation_rate",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.conduit.ai/v1/insights/automation_rate"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.conduit.ai/v1/insights/automation_rate")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.conduit.ai/v1/insights/automation_rate")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": {
"numerator": 40,
"denominator": 52,
"rate": 0.7692,
"range": {
"start_date": "2026-06-01",
"end_date": "2026-06-30"
},
"formula_version": "2026-07-10",
"series": [
{
"date": "2026-06-01",
"numerator": 40,
"denominator": 52,
"rate": 0.7692
},
{
"date": "2026-06-02",
"numerator": 0,
"denominator": 0,
"rate": 0
}
]
}
}{
"error": "Invalid workspace id"
}{
"error": "Invalid workspace id"
}{
"error": "Invalid workspace id"
}{
"error": "Invalid workspace id"
}Insights
Get Automation Rate
Returns the automation-rate metric (human vs AI-handled contact split) for a workspace over a date range, including a zero-filled per-day series matching the Insights dashboard chart.
GET
/
v1
/
insights
/
automation_rate
Get automation rate
curl --request GET \
--url https://api.conduit.ai/v1/insights/automation_rate \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.conduit.ai/v1/insights/automation_rate"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.conduit.ai/v1/insights/automation_rate', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.conduit.ai/v1/insights/automation_rate",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.conduit.ai/v1/insights/automation_rate"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.conduit.ai/v1/insights/automation_rate")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.conduit.ai/v1/insights/automation_rate")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": {
"numerator": 40,
"denominator": 52,
"rate": 0.7692,
"range": {
"start_date": "2026-06-01",
"end_date": "2026-06-30"
},
"formula_version": "2026-07-10",
"series": [
{
"date": "2026-06-01",
"numerator": 40,
"denominator": 52,
"rate": 0.7692
},
{
"date": "2026-06-02",
"numerator": 0,
"denominator": 0,
"rate": 0
}
]
}
}{
"error": "Invalid workspace id"
}{
"error": "Invalid workspace id"
}{
"error": "Invalid workspace id"
}{
"error": "Invalid workspace id"
}Authorizations
Conduit API token. Use Authorization: Bearer <token>. Read/write endpoints require a token with write access.
Query Parameters
Workspace to query.
Example:
"j57demo8f8x7c9v0n2q4r6t8y1u3i5o"
Inclusive range start (ISO 8601 date).
Example:
"2026-06-01"
Inclusive range end (ISO 8601 date). Max 90 days from start.
Example:
"2026-06-30"
Optional inbox type / contact category to segment by. Omit for the whole workspace.
Example:
"guest"
Response
Automation-rate metric for the workspace and date range
Automation-rate metric (human vs AI-handled contact split) for a workspace and date range.
Show child attributes
Show child attributes
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