Get conversation by id
curl --request GET \
--url https://api.conduit.ai/v1/conversations/{id} \
--header 'Authorization: Bearer <token>'{
"data": {
"id": "ph77c0dy0mgdpzmqz6tesry8w184002s",
"workspace_id": "j57demo8f8x7c9v0n2q4r6t8y1u3i5o",
"contact": {
"id": "ph77c0dy0mgdpzmqz6tesry8w184002s",
"first_name": "Jane",
"last_name": "Doe",
"image_url": null,
"inbox_type_id": "guest"
},
"channel": "unthreaded_email",
"archived": false,
"ai_paused": false,
"status": "open",
"waiting_on": "customer",
"follow_up_at": null,
"assignee": {
"id": "m48k3v7p2q9x5t1w8r6n4j0y3u2i5o7a",
"name": "Alex M",
"email": "alex@example.com",
"picture_url": null
},
"reservation": {
"id": "res_123",
"listing_id": "listing_456",
"status": "confirmed",
"guest_name": "Jane Doe",
"check_in": "2026-04-08",
"check_out": "2026-04-12"
},
"last_message_at": "2026-04-03T03:14:15.000Z",
"last_message_preview": "Can I check in early?",
"created_at": "2026-04-01T17:22:10.000Z",
"updated_at": "2026-04-03T03:14:15.000Z",
"summary": "Guest is asking about early check-in availability.",
"sentiment": "neutral"
}
}Conversations
Get Conversation
Retrieve details for a single conversation by its unique identifier.
GET
/
v1
/
conversations
/
{id}
Get conversation by id
curl --request GET \
--url https://api.conduit.ai/v1/conversations/{id} \
--header 'Authorization: Bearer <token>'{
"data": {
"id": "ph77c0dy0mgdpzmqz6tesry8w184002s",
"workspace_id": "j57demo8f8x7c9v0n2q4r6t8y1u3i5o",
"contact": {
"id": "ph77c0dy0mgdpzmqz6tesry8w184002s",
"first_name": "Jane",
"last_name": "Doe",
"image_url": null,
"inbox_type_id": "guest"
},
"channel": "unthreaded_email",
"archived": false,
"ai_paused": false,
"status": "open",
"waiting_on": "customer",
"follow_up_at": null,
"assignee": {
"id": "m48k3v7p2q9x5t1w8r6n4j0y3u2i5o7a",
"name": "Alex M",
"email": "alex@example.com",
"picture_url": null
},
"reservation": {
"id": "res_123",
"listing_id": "listing_456",
"status": "confirmed",
"guest_name": "Jane Doe",
"check_in": "2026-04-08",
"check_out": "2026-04-12"
},
"last_message_at": "2026-04-03T03:14:15.000Z",
"last_message_preview": "Can I check in early?",
"created_at": "2026-04-01T17:22:10.000Z",
"updated_at": "2026-04-03T03:14:15.000Z",
"summary": "Guest is asking about early check-in availability.",
"sentiment": "neutral"
}
}Authorizations
Conduit API token. Use Authorization: Bearer <token>. Read/write endpoints require a token with write access.
Path Parameters
Canonical conversation id.
Example:
"ph77c0dy0mgdpzmqz6tesry8w184002s"
Query Parameters
Optional workspace override. If omitted, Conduit resolves the conversation's workspace automatically.
Example:
"j57demo8f8x7c9v0n2q4r6t8y1u3i5o"
Response
Conversation
Conversation detail response. This endpoint returns conversation metadata and operational state, not the full transcript.
Show child attributes
Show child attributes
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