curl --request GET \
  --url https://api.conduit.ai/v1/helpdesk-tickets/{id} \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://api.conduit.ai/v1/helpdesk-tickets/{id}"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.conduit.ai/v1/helpdesk-tickets/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.conduit.ai/v1/helpdesk-tickets/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.conduit.ai/v1/helpdesk-tickets/{id}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.conduit.ai/v1/helpdesk-tickets/{id}")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.conduit.ai/v1/helpdesk-tickets/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "data": {
    "id": "hd77c0dy0mgdpzmqz6tesry8w184002s",
    "workspace_id": "j57demo8f8x7c9v0n2q4r6t8y1u3i5o",
    "contact_id": "ph77c0dy0mgdpzmqz6tesry8w184002s",
    "ticket_id": "tk77c0dy0mgdpzmqz6tesry8w184002s",
    "connection_id": "cn77c0dy0mgdpzmqz6tesry8w184002s",
    "external_ticket_id": "zd_12345",
    "external_group_id": "grp_42",
    "external_assignee_id": "usr_987",
    "subject": "Unable to access door code",
    "description": "Guest reports the keypad is not accepting the code.",
    "status": "open",
    "priority": "high",
    "type": "incident",
    "channel": "email",
    "tags": [
      "urgent",
      "access"
    ],
    "requester": {
      "external_id": "zd_user_abc",
      "name": "Taylor Reid",
      "email": "taylor.reid@example.com"
    },
    "last_external_update_at": "2026-04-19T14:05:00.000Z",
    "created_at": "2026-04-19T13:48:00.000Z"
  }
}

{
  "error": "Invalid workspace id"
}

{
  "error": "Invalid workspace id"
}

{
  "error": "Invalid workspace id"
}

{
  "error": "Invalid workspace id"
}

{
  "error": "Invalid workspace id"
}