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GET
List tickets for a contact

Authorizations

Authorization
string
header
required

Conduit API token. Use Authorization: Bearer <token>. Read/write endpoints require a token with write access.

Path Parameters

id
string
required

Contact id.

Example:

"ph77c0dy0mgdpzmqz6tesry8w184002s"

Query Parameters

workspace_id
string

Optional workspace override. If omitted, Conduit resolves the contact's workspace automatically.

Example:

"j57demo8f8x7c9v0n2q4r6t8y1u3i5o"

limit
integer
Required range: 1 <= x <= 100
cursor
string
order
enum<string>
Available options:
asc,
desc
status
enum<string>

open returns actionable tickets (new + pending).

Available options:
open,
new,
pending,
resolved,
closed
waiting_on
enum<string>
Available options:
team,
customer,
third_party,
none
channel
string

Response

Contact tickets

Cursor-paginated tickets response.

data
object[]
required
next_cursor
string | null
required
has_more
boolean
required