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Portal links use portals.conduit.ai until you add a custom domain. Needs Manage Portals.

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Add a domain

  1. Go to Portals > Settings > Custom domains
  2. Enter a subdomain you control, for example guest.example.com, and click Add domain
  3. Add the records under DNS records at your DNS provider. On Cloudflare, set them to DNS only
  4. Wait for Active. Conduit checks automatically, or click Check status
  • The domain needs at least three parts, like guest.example.com. A bare example.com isn’t accepted
  • Statuses: DNS required, Checking, Active, Error and Removing

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More than one domain

  • Up to 5 domains
  • The first domain, with no templates, is the Default
  • Each later domain needs Templates, the active templates it’s for. A template can be on one domain only
  • Portal links created after the domain is Active use it, including links sent again to existing guests
  • Links already sent on portals.conduit.ai keep working
  • Receipt emails link through portals.conduit.ai
  • Remove stops every link on that domain from working. Remove the records from your DNS provider once it’s done