> ## Documentation Index
> Fetch the complete documentation index at: https://docs.conduit.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# List Workspace WhatsApp Templates

> Returns the workspace's stored WhatsApp templates, including Content SIDs, approval status, body, and variable keys.



## OpenAPI

````yaml GET /v1/workspaces/{id}/whatsapp-templates
openapi: 3.0.0
info:
  title: Conduit API
  version: 1.0.0
  description: Public API for Conduit.
servers:
  - url: https://api.conduit.ai
    description: Production
security: []
tags:
  - name: meta
    description: Discovery and API metadata endpoints.
  - name: agents
    description: >-
      V2 chat agent configuration, including instructions, skills, triggers, and
      automation behavior.
  - name: contacts
    description: >-
      Contact profile and contact-scoped related resources such as tickets and
      calls.
  - name: workspaces
    description: Workspaces accessible to the current API token.
  - name: escalations
    description: >-
      Chat escalations that require operator review, including message, proposed
      response, and disposition context when available.
  - name: conversations
    description: >-
      Canonical message threads. Use these endpoints to list threads, inspect
      conversation state, read transcripts, and send replies.
  - name: tickets
    description: >-
      Operational queue items tied to conversations, including ticket-scoped
      transcripts and replies.
  - name: calls
    description: Phone call records, transcripts, summaries, and recordings when available.
  - name: reservations
    description: >-
      PMS reservations synced from the workspace's integrations (Hostaway,
      Guesty, Airbnb, etc.), including guest identity, payment status, and stay
      dates.
  - name: appointments
    description: >-
      Scheduled appointments (bookings) backed by the Conduit booking service.
      Exposes allocation context and the upstream booking-service `external_id`.
  - name: helpdesk_tickets
    description: >-
      Helpdesk tickets mirrored from external helpdesk integrations (Zendesk,
      Pylon, Plain), including requester identity and upstream metadata.
  - name: kb
    description: >-
      Knowledge base search and node management. Nodes represent knowledge base
      entries (files or directories), chunks are the indexed retrieval units
      used by search.
  - name: skills
    description: >-
      Workspace agent skills that can be attached to V2 chat agents.
      Sidebar/global-assistant skills are intentionally excluded.
paths:
  /v1/workspaces/{id}/whatsapp-templates:
    get:
      tags:
        - workspaces
      summary: List WhatsApp templates
      description: >-
        Returns the workspace's stored WhatsApp templates, including Twilio
        Content SIDs, approval status, template body, and variable keys. Use
        approved `content_sid` values with proactive WhatsApp contact message
        requests.
      operationId: listWorkspaceWhatsappTemplates
      parameters:
        - schema:
            type: string
            example: j57demo8f8x7c9v0n2q4r6t8y1u3i5o
            description: Workspace identifier.
          required: true
          description: Workspace identifier.
          name: id
          in: path
      responses:
        '200':
          description: Workspace WhatsApp templates
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                        workspace_id:
                          type: string
                        content_sid:
                          type: string
                        friendly_name:
                          type: string
                        language:
                          type: string
                        status:
                          type: string
                        category:
                          type: string
                        content_type:
                          type: string
                        rejection_reason:
                          type: string
                        body:
                          type: string
                        variables:
                          type: object
                          additionalProperties: {}
                        created_at:
                          type: string
                        updated_at:
                          type: string
                      required:
                        - id
                        - workspace_id
                        - content_sid
                        - friendly_name
                        - language
                        - status
                        - category
                        - content_type
                        - rejection_reason
                        - body
                        - variables
                        - created_at
                        - updated_at
                required:
                  - data
                description: >-
                  WhatsApp templates stored for the workspace. Use `content_sid`
                  and `variables` with proactive WhatsApp contact sends.
                example:
                  data:
                    - id: HXaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
                      workspace_id: j57demo8f8x7c9v0n2q4r6t8y1u3i5o
                      content_sid: HXaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
                      friendly_name: arrival_reminder
                      language: en
                      status: approved
                      category: UTILITY
                      content_type: twilio/text
                      rejection_reason: ''
                      body: Hi {{1}}, your check-in is {{2}}.
                      variables:
                        '1': Guest name
                        '2': Check-in time
                      created_at: '2026-04-03T03:15:02.000Z'
                      updated_at: '2026-04-03T03:15:04.000Z'
        '400':
          description: Invalid request
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '404':
          description: Not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
      security:
        - bearerAuth: []
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API Token
      description: >-
        Conduit API token. Use `Authorization: Bearer <token>`. Read/write
        endpoints require a token with write access.

````