> ## Documentation Index
> Fetch the complete documentation index at: https://docs.conduit.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# List portal reviews

> List guest ratings from the check-in and checkout surveys, newest first.



## OpenAPI

````yaml GET /v1/workspaces/{workspace_id}/portal-reviews
openapi: 3.0.0
info:
  title: Conduit API
  version: 1.0.0
  description: Public API for Conduit.
servers:
  - url: https://api.conduit.ai
    description: Production
security: []
tags:
  - name: meta
    description: Discovery and API metadata endpoints.
  - name: agents
    description: >-
      Chat agent configuration, including instructions, skills, triggers, and
      automation behavior.
  - name: contacts
    description: >-
      Contact profile and contact-scoped related resources such as tickets and
      calls.
  - name: workspaces
    description: Workspaces accessible to the current API token.
  - name: escalations
    description: >-
      Chat escalations that require operator review, including message, proposed
      response, and disposition context when available.
  - name: conversations
    description: >-
      Canonical message threads. Use these endpoints to list threads, inspect
      conversation state, read transcripts, and send replies.
  - name: conversation-tags
    description: >-
      Conversation labels, root topics, and subtopics used for classification
      and topic analytics.
  - name: tickets
    description: >-
      Operational queue items tied to conversations, including ticket-scoped
      transcripts and replies.
  - name: calls
    description: Phone call records, transcripts, summaries, and recordings when available.
  - name: reservations
    description: >-
      PMS reservations synced from the workspace's integrations (Hostaway,
      Guesty, Airbnb, etc.), including guest identity, payment status, and stay
      dates.
  - name: appointments
    description: >-
      Scheduled appointments (bookings) backed by the Conduit booking service.
      Exposes allocation context and the upstream booking-service `external_id`.
  - name: helpdesk_tickets
    description: >-
      Helpdesk tickets mirrored from external helpdesk integrations (Zendesk,
      Pylon, Plain), including requester identity and upstream metadata.
  - name: kb
    description: >-
      Knowledge base search and node management. Nodes represent knowledge base
      entries (files or directories), chunks are the indexed retrieval units
      used by search.
  - name: skills
    description: >-
      Workspace agent skills that can be attached to chat agents.
      Sidebar/global-assistant skills are intentionally excluded.
  - name: custom_tools
    description: >-
      Custom code tools: user-authored Python/JavaScript functions executed in a
      sandbox when an agent calls them. Includes a runtimes endpoint describing
      the entrypoint signature, return shape, and available dependencies per
      language.
  - name: inbox_types
    description: >-
      Workspace inbox types. Each id is stable and usable as a message trigger's
      `inbox_type_id` and as the `inbox_type_id` filter on list conversations.
  - name: workflows
    description: >-
      Workspace automation workflows: definitions, executions, and per-execution
      event timelines.
  - name: insights
    description: Aggregated workspace analytics, such as conversation automation rate.
paths:
  /v1/workspaces/{workspace_id}/portal-reviews:
    get:
      tags:
        - portals
      summary: List Portal Reviews
      description: >-
        List guest ratings from the portal's check-in and checkout surveys,
        newest first. Every filter is optional and filters combine. A page can
        be short or empty while has_more is true, so keep following next_cursor
        until has_more is false.
      operationId: listPortalReviews
      parameters:
        - schema:
            type: string
            description: Workspace identifier
          required: true
          description: Workspace identifier
          name: workspace_id
          in: path
        - schema:
            type: string
          required: false
          name: contact_id
          in: query
        - schema:
            type: string
          required: false
          name: reservation_id
          in: query
        - schema:
            type: string
            enum:
              - during_stay
              - after_checkout
          required: false
          name: stage
          in: query
        - schema:
            type: integer
            minimum: 1
            maximum: 5
          required: false
          name: min_rating
          in: query
        - schema:
            type: integer
            minimum: 1
            maximum: 5
          required: false
          name: max_rating
          in: query
        - schema:
            type: string
          required: false
          name: listing_id
          in: query
        - schema:
            type: string
          required: false
          name: submitted_after
          in: query
        - schema:
            type: string
          required: false
          name: submitted_before
          in: query
        - schema:
            type: integer
            minimum: 1
            maximum: 100
          required: false
          name: limit
          in: query
        - schema:
            type: string
          required: false
          name: cursor
          in: query
      responses:
        '200':
          description: List Portal Reviews
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                        stage:
                          type: string
                          enum:
                            - during_stay
                            - after_checkout
                          description: >-
                            during_stay is the check-in survey; after_checkout
                            is the checkout survey
                        rating:
                          type: integer
                          description: Stars from 1 to 5
                        comment:
                          type: string
                          nullable: true
                          description: What the guest wrote, or null when they only rated
                        photo_urls:
                          type: array
                          items:
                            type: string
                        guest_name:
                          type: string
                        listing_id:
                          type: string
                          nullable: true
                          description: PMS listing ID
                        listing_name:
                          type: string
                        check_in_date:
                          type: string
                          nullable: true
                        check_out_date:
                          type: string
                          nullable: true
                        confirmation_code:
                          type: string
                          nullable: true
                        booking_channel:
                          type: string
                          nullable: true
                        review_link_opened:
                          type: object
                          nullable: true
                          properties:
                            label:
                              type: string
                            at:
                              type: string
                              format: date-time
                          required:
                            - label
                            - at
                          description: >-
                            The review link the guest opened after rating 5
                            stars
                        review_left_at:
                          type: string
                          nullable: true
                          format: date-time
                          description: When the guest said they left a review
                        feedback_sent_at:
                          type: string
                          nullable: true
                          format: date-time
                          description: When the guest sent their comment or photos
                        rated_at:
                          type: string
                          format: date-time
                        submitted_at:
                          type: string
                          format: date-time
                        test_mode:
                          type: boolean
                        contact_id:
                          type: string
                        reservation_id:
                          type: string
                          nullable: true
                          description: Conduit reservation ID, for get_reservation
                        pms_reservation_id:
                          type: string
                          nullable: true
                        session_id:
                          type: string
                          description: Portal session ID, for get_portal_session
                        template_id:
                          type: string
                          nullable: true
                        template_name:
                          type: string
                          nullable: true
                      required:
                        - id
                        - stage
                        - rating
                        - comment
                        - photo_urls
                        - guest_name
                        - listing_id
                        - listing_name
                        - check_in_date
                        - check_out_date
                        - confirmation_code
                        - booking_channel
                        - review_link_opened
                        - review_left_at
                        - feedback_sent_at
                        - rated_at
                        - submitted_at
                        - test_mode
                        - contact_id
                        - reservation_id
                        - pms_reservation_id
                        - session_id
                        - template_id
                        - template_name
                  next_cursor:
                    type: string
                    nullable: true
                  has_more:
                    type: boolean
                required:
                  - data
                  - next_cursor
                  - has_more
        '400':
          description: Invalid request
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '404':
          description: Not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '409':
          description: Conflict
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                  - error
                description: Standard error response.
                example:
                  error: Invalid workspace id
      security:
        - bearerAuth: []
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API Token
      description: >-
        Conduit API token. Use `Authorization: Bearer <token>`. Read/write
        endpoints require a token with write access.

````

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